Data protection notice for customer, suppliers and potential customers

DELSCI GmbH places great value on protection of your personal data. Therefore, it has implemented technical and organisational data protection measures and standards on a large scale. These standards ensure protection of the rights of all data subjects. They are subject to continuous review and further improvement.

For you as a customer, supplier or potential customer, we have summarised the most important information on the subject of data protection subsequently.

Data controller for processing of your personal data is: DELSCI GmbH

What personal data are processed for what purpose?

Personal data of customers and suppliers are processed within the scope of support, marketing, administration and settlement, based on our legitimate interests (point (f) of Article 6(1) GDPR) for the purpose of carrying out pre-contractual measures, compliance with contractual obligations and in order to maintain business relationships (point (b) of Article 6(1) GDPR). These data were disclosed by you beforehand (e.g. name, contact details, position) or determined within the scope of the business relationship.

Concerning potential customers, we also record personal data within the scope of our acquisition and sales activities. We maintain a CRM marketing database in order to allow specific information and advertising for our products. If we do not have your explicit consent beyond this, we will keep the data for a duration of three years after the end of the last (unsuccessful) attempt of contacting you in accordance with point (f) of Article 6(1) EU-GDPR in conjunction with recital 47.

DELSCI GmbH partially process personal data jointly or within the context of contract data processing relationships. They therefore maintain a comprehensive customer and marketing database.

Only such people have access to your data who are involved in processing for the above purposes, for instance people from the companies of the group and/or the respective departments.

Data are, in principle, only forwarded to third parties if we are obligated to do so by law, if forwarding of data is necessary to carry out a contractual relationship (e.g. external processors, banks, insurances, logistics companies) or if you have explicitly consented to it beforehand.

Personal data are neither marketed nor otherwise passed on to any third parties outside of the group. 

How long are your data stored for?

The storage duration of your data depends on the statutory requirements.

In the case of preparation of a contract or conclusion of a contract, your personal data shall remain stored until the expiration of the warranty, guarantee, prescription and statutory storage periods that are applicable to us. Furthermore, they shall remain stored until the completion of any disputes in which the data are needed as evidence.

How are your data protected?

We apply comprehensive technical and organisational safety measures in order to protection your data from loss, destruction and manipulation. Our systems are kept up to date according to the state of the art at all times.

What rights can you exercise in relation to data protection?

  • Information and rectification:

Upon request, we will inform you in accordance with the statutory specifications of which of your personal data we have stored. If your data have changed, we will initiate rectification of the data at once after your information.

  • Object/erasure:

You may object to processing of your personal data at any time, with effect for the future, or request erasure if your claim is not opposed by any statutory storage period or other statutory or contractual necessity (e.g. active contract).

  • Data portability:

Under certain conditions, you may also demand transfer of your personal data to yourself or to a third party.

  • Withdrawal of your consent:

You may withdraw your consent given for processing of your data at any time.

If you exercise one of the above rights, we will make a statement concerning it without undue delay, but at the latest within one month after receipt, or respond to the request during this period.

If you believe that processing of personal data is not within the statutory framework, you have the right to lodge a complaint with the respective supervisory authority.

If you have any questions about withdrawal, communication, rectification or erasure of data or any other questions on data protection, contact contact@delsci.com.